Boutique Hotels
m.Baumanskaya

Perevedenovsky lane 2C1
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Administrator Job

Administrator Boutique Hotel/ Mini hotel

Willing to consider a responsible young woman for the position of Administrator in a Boutique Hotel. Even with minimal experience. In connection with the active development of the business.

Near m. Baumanskaya, Elektrozavodskaya. Shifts (day/night). Involves a lot of communication with different kinds of people. Looking for two candidates.

If You have no experience, described below in the job, but are you sure you can handle it. Call us! We will consider Your candidacy!

8 (909) 950-57-63 Gregory

Duties:

Duties to be performed by the Administrator of the hotel

Receiving calls, consultation of guests (guests arrive via a telephone call with the site or outdoor advertising. )
Make an outgoing calls by applications on e-mail (confirmation of reservation and fixation of the date and time of the customer visit)
Reception (showing no rooms available, consultation on the conditions of the hotel - bonuses, promotions) and on additional services
The calculation of people (advice on the accumulation of visits and bonuses).
Accommodation/ guests a furnished room
The eviction (protecting of property and equipment at departure)
Solution if needed conflict situations (quiet, respectful).
The rooms, if there is an order for the issue
The entry in the logbook and work with CRM.
Reporting on the applications and fixing email addresses and customer contacts. For tool email marketing
The itinerary of the city
Reception of money (cash and aquaring), report acceptance/delivery
Inventory and property records
Call laundress
Monitor the cleaning (strict)
Control over timely preparation of rooms to receive the arriving
The help of a maid (refill and wet cleaning, if it can not cope)
Reporting for a change
Requirements:

Experience in telephone sales (incoming or outgoing calls)
Experience in the service sector
Knowledge of PC
Experience with the cashier
Competent speech
Interpersonal skills (friendly with communication and the attitude of people, smiling, emancipation, understanding of psychology), the ability to sell (and additional attributes in a boutique hotel)
The summary needs to present a stable, continuous experience of up to 2 years in one place.
Executives in previous jobs who can confirm work experience and to give recommendations
Hard working, multitasking, responsibility, confidence, consistency, logic
Desirable:

Experience in hospitality service
Knowledge of English language (spoken)
We offer:

Stable salary (negotiable). Depends on the level of a candidate,the number of worked days per month + the motivation for leasing and sales of merchandise
A pleasant working atmosphere
Learning the tools of Internet advertising is necessary for control of applications and calls to the site
Analysis of the site attendance statistics

Analysis of advertising campaigns in systems administration

Analysis of user behavior on your website search engines counters

The prospect of career growth.